FAQ
Here are some of the most common questions (FAQ) that our customers and visitors have about our production and our services. If you don’t find the answer you’re looking for here, please feel free to contact us at Contact Here .
Yes. Clients receive secure access to project timelines, updates, and media reviews via Frame.io — ensuring full transparency and real-time feedback.
We’re especially interested in collaborators for:
– Concept Art & Storyboarding
– 3D Modeling & Layout
– Animation (2D/3D)
– AI-assisted visual development
– Motion Design & Editing
Absolutely. Most of our projects are structured for remote workflows. We work with international creatives using platforms like Frame.io, Google Drive, and collaborative communication tools.
Our revision policy is to provide you with unlimited revisions until you are completely satisfied with your project. We value your feedback and input and we want you to be happy with the final product. If you have any changes or suggestions for your project, please let us know as soon as possible and we will make them accordingly.
Definitely. Project size isn’t a limitation — we’re always open to bold, creative, and visually unique ideas regardless of scope.
Yes. We provide a free initial consultation session to understand your goals, assess potential, and guide you through our process — no obligations attached.
Depending on the project, we use tools like Maya, Blender, After Effects, Unreal Engine, and AI-powered systems. Frame.io is our primary platform for media sharing, reviews, and approvals.
Our quality assurance policy is to ensure that our projects meet or exceed your expectations and standards. We use the best tools and technologies available to create high-quality and diverse visual media. We also test and review our projects thoroughly before delivering them to you.
MCA is a production that specializes in making visual media using human and artificial intelligence. We are a group of experts in different fields such as Filmmaking, VFX , Animation, Graphic Design & more. We combine our talents and skills to create amazing visual media projects for our clients.
MCA Timber is officially based in Brindleyplace, Birmingham (UK). This is currently our primary point of contact for UK operations.
We work with clients from all over the world. We communicate with them through email, phone, video calls, or any other preferred method. We listen to their needs, preferences, and goals for their projects. We provide them with proposals, samples, feedback, and updates throughout the production process. We deliver the final product according to their specifications and satisfaction.
For confidentiality reasons, public sharing before final approval is not allowed unless stated otherwise in the contract.
If you have any questions for submit , please contact us using the form here . We will update the page as soon as possible . Thanks for your help.
