FAQ
Here are some of the most common questions (FAQ) that our customers and visitors have about our production and our services. If you don’t find the answer you’re looking for here, please feel free to contact us at Contact Here .
Not necessarily. Strong creative work speaks for itself. If you have a solid portfolio and are comfortable with digital workflows, we’d love to see your work.
Depending on the project, we use tools like Maya, Blender, After Effects, Unreal Engine, and AI-powered systems. Frame.io is our primary platform for media sharing, reviews, and approvals.
Within reasonable limits, yes. Changes before final production stages are possible, and terms will be discussed in your project agreement.
MCA Timber is officially based in Brindleyplace, Birmingham (UK). This is currently our primary point of contact for UK operations.
Yes. Reasonable post-delivery support is included, such as minor edits, format conversions, or consultation regarding output usage.
We’re currently planning branch presence in London and Dubai to expand international access and local client engagement. Updates will be announced via our Insights page.
We can handle any type of visual media project, from movies to commercials, from video games to illustrations, and more. We have worked on various projects and genres, and we are always ready for new challenges and opportunities.
We currently operate as a remote-first studio. On-site meetings may be possible in the UK by appointment, depending on project scope and availability.
We use human and artificial intelligence in our production to enhance our creativity, quality, and efficiency. We use human intelligence to come up with original ideas, concepts, and designs for our projects. We use artificial intelligence to assist us with tasks such as editing, rendering, generating content, optimizing performance, and more.
Cancellation is possible, though partial work and time invested will be billed proportionally. All terms are defined clearly in the agreement prior to start.
Our work spans across film, animation, gaming, advertising, music videos, AR/VR experiences, and digital installations.
Yes. Clients receive secure access to project timelines, updates, and media reviews via Frame.io — ensuring full transparency and real-time feedback.
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