FAQ
Here are some of the most common questions (FAQ) that our customers and visitors have about our production and our services. If you don’t find the answer you’re looking for here, please feel free to contact us at Contact Here .
Cancellation is possible, though partial work and time invested will be billed proportionally. All terms are defined clearly in the agreement prior to start.
Our work spans across film, animation, gaming, advertising, music videos, AR/VR experiences, and digital installations.
We work with a diverse range of clients — from independent creators and startups to agencies, studios, and large-scale production companies. If your project has a strong visual or narrative element, we’re interested.
Absolutely. Most of our projects are structured for remote workflows. We work with international creatives using platforms like Frame.io, Google Drive, and collaborative communication tools.
Yes. We’ve handled multilingual media content, including subtitles, translations, and cultural adaptation for international campaigns.
GI has two meanings depending on the context. As a noun, it means computer-generated imagery, which is a technology or application of computer graphics for creating or improving images in art, media, simulators, videos and games⁴⁵. These images can be static or dynamic, 2D or 3D, and used to create realistic or stylized characters, scenes and effects⁵⁶. As an abbreviation, it means Common Gateway Interface, which is a standard protocol for web servers to execute programs that generate web pages dynamically¹.
(1) Computer-generated imagery – Wikipedia. https://en.wikipedia.org/wiki/Computer-generated_imagery.
(2) What is CGI? – Everything You Need to Know – NFI. https://www.nfi.edu/what-is-cgi/.
(3) What Is CGI Animation and How Does It Work? | Adobe. https://www.adobe.com/uk/creativecloud/animation/discover/cgi-animation.html.
(4) . https://bing.com/search?q=CGI.
(5) IT and business consulting services | CGI UK. https://www.cgi.com/uk/en-gb.
(6) The Chartered Governance Institute UK & Ireland is the professional …. https://www.cgi.org.uk/.
Our revision policy is to provide you with unlimited revisions until you are completely satisfied with your project. We value your feedback and input and we want you to be happy with the final product. If you have any changes or suggestions for your project, please let us know as soon as possible and we will make them accordingly.
Within reasonable limits, yes. Changes before final production stages are possible, and terms will be discussed in your project agreement.
As involved as you like. Our workflow is designed to keep you in the loop — from initial moodboards and concept art to scene layout and final reviews.
Yes. We provide a free initial consultation session to understand your goals, assess potential, and guide you through our process — no obligations attached.
Definitely. Project size isn’t a limitation — we’re always open to bold, creative, and visually unique ideas regardless of scope.
HCA stands for Hand-crafted, CGI, and AI — our signature hybrid pipeline. It combines traditional artistic input, high-end 3D graphics, and smart AI-driven tools to produce visually rich and technically efficient results.
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