FAQ

Here are some of the most common questions  (FAQ) that our customers and visitors have about our production and our services. If you don’t find the answer you’re looking for here, please feel free to contact us at  Contact Here .

Yes. Reasonable post-delivery support is included, such as minor edits, format conversions, or consultation regarding output usage.

Yes. As outlined on our Trust Page, we offer a completely free initial consultation to discuss your vision, explore creative potential, and determine the right production approach — with no pressure or obligation.

Yes. Projects can be paused and resumed within a reasonable window. Continuity will depend on the availability of the original team and updated scheduling.

Source file delivery depends on the agreement. In most cases, editable files can be provided upon request or with an additional licensing arrangement.

We’re especially interested in collaborators for:
– Concept Art & Storyboarding
– 3D Modeling & Layout
– Animation (2D/3D)
– AI-assisted visual development
– Motion Design & Editing

Definitely. Project size isn’t a limitation — we’re always open to bold, creative, and visually unique ideas regardless of scope.

Depending on the project, we use tools like Maya, Blender, After Effects, Unreal Engine, and AI-powered systems. Frame.io is our primary platform for media sharing, reviews, and approvals.

Our turnaround time for our projects depends on the type, size, scope, and complexity of the project. We always strive to deliver our projects as fast as possible without compromising on quality. We also respect your deadlines and expectations.

Pricing depends on the scope, timeline, and complexity. We offer both fixed quotes and flexible stage-based billing. A proposal is shared after the initial consultation.

HCA stands for Hand-crafted, CGI, and AI — our signature hybrid pipeline. It combines traditional artistic input, high-end 3D graphics, and smart AI-driven tools to produce visually rich and technically efficient results.

Our revision policy is to provide you with unlimited revisions until you are completely satisfied with your project. We value your feedback and input and we want you to be happy with the final product. If you have any changes or suggestions for your project, please let us know as soon as possible and we will make them accordingly.

GI has two meanings depending on the context. As a noun, it means computer-generated imagery, which is a technology or application of computer graphics for creating or improving images in art, media, simulators, videos and games⁴⁵. These images can be static or dynamic, 2D or 3D, and used to create realistic or stylized characters, scenes and effects⁵⁶. As an abbreviation, it means Common Gateway Interface, which is a standard protocol for web servers to execute programs that generate web pages dynamically¹.

(1) Computer-generated imagery – Wikipedia. https://en.wikipedia.org/wiki/Computer-generated_imagery.
(2) What is CGI? – Everything You Need to Know – NFI. https://www.nfi.edu/what-is-cgi/.
(3) What Is CGI Animation and How Does It Work? | Adobe. https://www.adobe.com/uk/creativecloud/animation/discover/cgi-animation.html.
(4) . https://bing.com/search?q=CGI.
(5) IT and business consulting services | CGI UK. https://www.cgi.com/uk/en-gb.
(6) The Chartered Governance Institute UK & Ireland is the professional …. https://www.cgi.org.uk/.

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